Categories
Suggestable Suggestions

Discovering User Intent

User Intent refers to the users motivations or goals for performing a search query. Some traditional intents:

  • Navigation or Website query: searching for a website based on keyword
  • Spelling queries: often misspelled
  • Information or Know query: Searching for information or research for any topic
  • Shopping or Do query: Both for product information
  • News: What is new
  • Discovery: Looking for something fun and new
  • Transactional: “best deals on tvs”

You can find more about User Intent with relation to Google, by reading their “Raters Guidelines” that are sent to Google website raters. Section 12.7 Understanding User Intent.

Further Reading on Search Intent